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A CRM gyflkapcsolat menedzsment clja kltsghatkonyan megtallni s megnyerni j gyfeleket, gondozni s megtartani a meglv?ket, visszacsbtani azokat, akik egyszer mr gyfelek voltak. Msodsorban a CRM hozzjrul ahhoz, hogy a vllalkozs olyan termkekkel s szolgltatsokkal legyen jelen a piacon, amelyre vals igny van, s amelyek segtsgvel meg tudja klnbztetni magt versenytrsaitl. Ennek rdekben tbbek kztt olyan informatikai megoldsokat (alkalmazsok, eljrsok s adatbzisok) hasznl, amelyek els?sorban az rtkests, de a marketing s az gyflszolglat terletn is szervezik, automatizljk s egysgestik az zleti folyamatokat.

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Project management

We consider all activity as a project in an organization, which is different than the daily routine and its goal is to create something new what havent existed before. The project is characterized by a well-defined starting and ending point, and usually only a few resources are available for it within the organization. In most cases more than one department is effected.

The appropriate level of project management is the key to the success of the project. Project managers are needed, who are familiar with and apply project management tools. Project managers should be aware of the operational features and can handle the project in case of work conflicts.

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Application Development

The value-creating processes of organizations in the implementation of IT solutions assist in all areas of operation. Computer calculates the interest, seeks for products on the shelves of a warehouse, allows the building area for the visitors. The implemented IT solutions communicate with each other, form an integrated system, although the constantly changing and evolving business environment requires individual applications, or implementation of new applications.

According to our experience in application development and implementation projects will be successfull and speed up when certain well-defined tasks are performed by external experts. In this case external experts concentrate only on the tasks of the project, while they do not work in the organizational hierarchy.

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Test Management

By implementing a new IT system or configuration changing of the existing system the key question is, whether the new system meets the business specification requirements. Our experience is that testing does not always receive the attention, which would ensure a smooth start of the new system. Not sufficient quality and quantity testing has short-term benefits, as the project keeps go-live deadline, but medium term it may take a considerable drop in production, because the system does not works as expected.


The aim of test management is twofold: it must be ensured that the system operates in accordance with the requirements, on the other, findings of the tests must be provided to all interested parties, because this information is the basis for system-related decisions.

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Business Process Organization

Each firm has processes, since employees are controlled by processes in their daily work. The question is whether these processes and the associated decision points are known to everyone who participate in the company's value creation process, or in some cases, employees can only improvise? It is also important, how IT systems support the business processes in the company? Crucial is, that how these processes meet challenges posed by the firm's business environment, when and to what extent the processes have been developed.

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Tesztel?ket keresnk!
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B?vl? csapatunkba keresnk TESZTEL? munkatrsat.Tovbbi rszletekrt kattintson ide, vagy nzze meg itt tovbbi llsajnlatainkat!

 
HRBlog
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Blogunk, az elearning.co.hu tartalmai mostantl a HRBlog-on, a HRPortl blog szolgltatsban is elrhet? a http://www.hrblog.hu/e-learning cmen.

E-learning blog

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    A hatékony tanulási stratégia egyik kulcsa, hogy nem egységesen kezeli a tanulókat, hanem személyre szabott képzést nyújt a résztvevők számára. Mindez magába foglalja a tanulók...